Leading & building teams
Over the last 15 years, I have built and mentored teams of designers, usability specialists, producers, artists, photographers, and developers in Europe and America. I believe in building dynamic & diverse teams where each member focuses on his strengths but strict role definitions don't limit anyone's contribution. I like to create an environment where we learn from each other and inspire each other to achieve the best results and have fun while doing it.
In order to deliver consistent, reliable, and desirable results whether you're designing or programming or testing, I believe that each team member should have a strong understanding of user-based design principles and know when and how to apply them as part of their respective role.
Consulting & Creative direction
As a User experience consultant and architect, I have worked closely with Client services, Marketing, Business stakeholders and other key teams to identify business-building or business-improvement opportunities for multiple channels including web, kiosks, call-centres, physical stores. Using customer research, competitive analysis, best practices and creative insight, I have assessed & re-shaped existing experiences, created plans for future improvement or created brand new experiences for large organisations.
Design & Usability
I believe in creating customer-driven experiences that deliver results. My process to creating effective solutions involves working directly with users every step of the way to get direct input and insight to maximize success and results. Even when budgets are tight and time is short, I look for innovative ways to bring the users into the process (rapid testing).
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Over the last 15 years, I have built and mentored teams of designers, usability specialists, producers, artists, photographers, and developers in Europe and America. I believe in building dynamic & diverse teams where each member focuses on his strengths but strict role definitions don't limit anyone's contribution. I like to create an environment where we learn from each other and inspire each other to achieve the best results and have fun while doing it.
In order to deliver consistent, reliable, and desirable results whether you're designing or programming or testing, I believe that each team member should have a strong understanding of user-based design principles and know when and how to apply them as part of their respective role.
Consulting & Creative direction
As a User experience consultant and architect, I have worked closely with Client services, Marketing, Business stakeholders and other key teams to identify business-building or business-improvement opportunities for multiple channels including web, kiosks, call-centres, physical stores. Using customer research, competitive analysis, best practices and creative insight, I have assessed & re-shaped existing experiences, created plans for future improvement or created brand new experiences for large organisations.
Design & Usability
I believe in creating customer-driven experiences that deliver results. My process to creating effective solutions involves working directly with users every step of the way to get direct input and insight to maximize success and results. Even when budgets are tight and time is short, I look for innovative ways to bring the users into the process (rapid testing).
Download resume:
PDF file |
MS Word
View